How Hydrogen Group, Pharmacy Syria and Syria Cosmetics collect, use and protect your information.
This policy covers the Hydrogen Group website and our consumer and seller applications: Pharmacy Syria and Syria Cosmetics (the “Services”).
Information you provide directly: name, phone, email, delivery address, order details, and the content of forms you submit (contact, seller application, driver application).
Information collected automatically: device type, app version, and usage data that helps us keep the Services fast and reliable.
To process and deliver orders, verify sellers and drivers, provide customer support, improve the Services, and send essential service notifications.
We do not sell your personal data to third parties.
We share data only with parties needed to run the Services: delivery operations, payment processing, and infrastructure providers — under confidentiality obligations, and with authorities when the law requires it.
We apply reasonable technical and organizational measures to protect your data, and keep it only as long as needed for the purposes above or as required by law.
You can request access, correction or deletion of your personal data, and unsubscribe from non-essential messages, by contacting us using the details on the Contact page.
The Services are not directed to children under 13, and we do not knowingly collect their data.
We may update this policy from time to time; the latest version is always published on this page.